Privacy Policy

This Privacy Policy describes how fjord-saga ("we", "us", or "our") collects, uses, and shares information about you when you use our website and services. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, request information about our services, or communicate with us via email.

Information You Provide

• Name and contact details (email address)
• Organisation name and role
• Details about your environmental consulting requirements
• Any other information you choose to provide in correspondence

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage patterns:

• IP address and approximate location
• Browser type and version
• Pages visited and time spent on pages
• Referring website address

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested information
• Deliver our environmental consulting services
• Send relevant communications about our services (with your consent)
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

Under UK data protection law, we process your personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose
• Legitimate interests: Where processing is necessary for our legitimate business interests, such as responding to enquiries
• Contract: Where processing is necessary to fulfil a contract with you or to take steps at your request before entering into a contract
• Legal obligation: Where processing is necessary to comply with the law

Data Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website and business (subject to confidentiality agreements)
• Professional advisors such as lawyers and accountants where necessary
• Law enforcement or regulatory bodies when required by law

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for three years unless you request earlier deletion.

Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure (the "right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us using the details below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

International Transfers

Your information may be transferred to and processed in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

fjord-saga
47 Cathedral Quarter
Belfast BT1 2HB
Northern Ireland

Email: [email protected]

Last updated: September 2024